I talk a lot about how increasing access to primary care is critical for reducing healthcare costs. When employees can't get in to see a primary care doctor, they make more costly trips to the ER and urgent care. They spend more time in the hospital. And self-referral to specialists goes way up. 

But just how much are people using these higher-cost channel for basic needs? One Medical surveyed more than 1,500 full time employees to find out how people typically get care for basic medical…