Workplace communication sometimes includes receiving negative feedback or being confronted with a problem related to our work. Automatic reactions of defensiveness then follow. Remaining unruffled - staying composed and receptive even while feeling reactive - is a learned skill. Feeling defensive is natural when we feel a threat, but it has drawbacks in the workplace. Typically it is a no-win response that keep us from hearing others, interferes with solving problems, and sours relationships…

Many people who struggle with procrastination find it mind-boggling to try to self-correct this habit. Despite having access to a world of tips on how to overcome their tendency to put things off, deadlines still change them. Don't keep fighting with your inability to get started on tasks and stick with them. Don't keep fighting with your inability to get started on tasks and to stick with them. Procrastination is a symptom, usually of another issue undermining your ability to "just do it".  …