You may be an external-customer-service pro, but are you internal-customer-service savvy? Internal customer service means taking care of those persons or departments in your organization and their needs with high-quality service and assistance. Knowing the key elements of internal customer service will help you so you can deliver the "wow!" factor inside as well as outside your organization:

1) Promptness - think responsiveness, speediness, and moving obstacles to "deliver the goods."

2) Compe…