You may be an external-customer-service pro, but are you internal-customer-service savvy? Internal customer service means taking care of those persons or departments in your organization and their needs with high-quality service and assistance. Knowing the key elements of internal customer service will help you so you can deliver the "wow!" factor inside as well as outside your organization:

1) Promptness - think responsiveness, speediness, and moving obstacles to "deliver the goods."

2) Competency - think showing your professionalism, skills, and completeness.

3) Positivity - think optimistic, affirming, polite, and energetic.

4) Exclusivity - show a your-needs-are-my-sole-concern-right-now attitude.

Does it sound like good internal customer service is a prescription for burnout? Just the opposite. These mostly attitude - and belief-driven behaviors can help insulate you, because they produce a reciprocal response from others toward you!