It's every leader's responsibility to maintain as safe an environment as possible for the workforce. While incidents of workplace violence are rare, they can happen at any time -- and they are the most destructive events that impact the workplace. By recognizing the warning signs of potential violence, and knowing what to do if you observe them, you'll have a better chance of helping your employee and keeping your team members safe from harm. 

A first step is to understand what workplace violence entails. It is not only acts of physical violence, but also threats, harassment and disruptive behavior. It's crucial to not tolerate any form of violence in the workplace and to take steps to prevent it from advancing to the next level. 

The threat of violence often escalates through a specific pattern. Beyond observable behavioral signs that employees may display, certain external factors can be catalysts for employee violence:

• Layoffs, job termination or demotions
• Prolonged disputes among colleagues or with supervisors
• Domestic violence in an employee's life
• Recent loss of a relationship or social status
• Deteriorating financial situation.

Tips for handling violence

• Don't confront a violent or potentially violent employee alone. Involve security staff or another manager.
• Tell the employee that the behavior violates your organization's anti-violence policy. If the employee's response suggest further risk, remove the employee from the worksite. Document the incident in detail.
• If a violent incident has occurred, protect the physical safety of employees by following your organization's emergency response procedures. 
• In a life-threatening situation, contact local law enforcement by calling 911.