All workplaces experience conflict, but not all employees know how to manage conflict well. Some avoid conflict, while others make conflict worse. Since conflict is considered normal and expected in work organizations, employees and conflict management skills are valued. Knowing how to manage conflict is a learned skill with specific elements. Understanding what these elements are will allow you to see conflict as an opportunity, fear it less, and move quickly to turn conflicts into positive outcomes for your organization. There are hundreds of books and source documents on conflict management, and nearly all of them discuss some or all of the following conflict management principles: 1) awareness and early recognition of a problem that may lead to conflict, and seeing most conflicts as opportunities; 2) willingness to be proactive and bring the problem to the attention of others; 3) gathering players to engage in the discovery of solutions; 4) engaging willing and reluctant persons to become equal participants in identifying solutions; 5) recognition of emotional aspects of conflicts and the capacity to move beyond emotions to find mutually satisfying solutions; 6) formalizing agreements that implement solutions; and 7) monitoring results of agreements efficiently and intervening early to make adjustments and reinforce positive outcomes. Knowing these steps and making them part of your job skill repertoire will allow you to conquer your anxiety and fear of workplace conflict to advance your organization's goals.