Productivity suffers when conflicts drag on. This is why using conflict resolution skills makes you a valuable employee. Easy tips: (1) Communicate often, and check differences quickly with coworkers. You'll zap most conflicts this way. (2) When differences linger, carve out time for focused discussion. Share your concerns by describing what you experience - what, where, and when. ("Tom, you are not coming to Monday meetings prepared.") And share the impact: ("This makes meetings take longer."). (3) Omit theories about motives (e.g., "I think you don't want to part of this team."). (4) Ask, "Am I doing something or not doing something that contributes to this issue?" (5) Join the solution. ("How can we solve this problem and create a better situation?"). (6) Agree to follow up, and you will reinforce changes and the better relationship you both now possess.