Avoid email blunders that can accidentally send the wrong message, communicate aggression, or demonstrate emotions you do not intend by steering clear of those "digital do not's": 1) Unless explained clearly, do not use "ASAP." It reads like a barked order. 2) Do not use "reply all" unless the topic concerns all recipients. 3) Do not use all uppercase letters - this is perceived as SHOUTING. 4) Do not use chat and texting acronyms. "LOL" is an example that most people understand, but there are hundreds of other mind-teasing examples. See a list at www.netlingo.com/acronyms.php. 5) Do not send an email when you are upset; send it to yourself first. After you calm down and then read it, you will likely change it.