Diversity awareness training isn't just about education; it's also about skills. Here are the five critical skills you need: 1) check biases (self awareness for habits of thinking that could demonstrate intolerance or disrespect); 2) practice inclusiveness (proactively seek to include others who who may otherwise be treating with indifference); 3) seek clarification (when in doubt of the meaning of a communication, take initiative to ask for clarification in order to avoid conflict or misrepresentation); 4) champion respect (when disrespect is witnessed, confront it appropriately); and 5) interacting with others that focuses on what's similar rather than different among us).