How Incivility Spreads in the Workplace
Uncivil behaviors are in the workplace may include condescending statements, put-downs, sarcasm and/or even silence if it is used purposely to withhold a compliment or kind remark. Incivility is contagious became employees develop reflexes to reciprocate it, and may passively become uncivil toward others who did not provoke it. Fatigue from ruminating about about negative exchanges may be common, and employees normally disinclined to act uncivilly may begin doing so. Does any of this sound familiar? To repair and maintain your work group to keep it healthy and collaborative, regularly spend time giving feedback to each other in group meetings. Discuss communication issues and spend time inquiring about unresolved problems. Doing so will reduce tension among you and decrease the frequency of incivility that leads to dissatisfaction and job turnover.
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