Be a Pro at Defusing Workplace Tension
Conflicts can be costly in time, energy, and productivity. You may not be able to eliminate them, but you can create better workplace communication patterns that intervene sooner. The key is spotting conflicts in their initial stages of workplace tension. For example, a coworker on your team routinely comes to work late, causing others to pick up the slack. Often, employees cope and adapt, and tolerate such behaviors. But resentments build, and eventually a crisis erupts. Think about ways you can create opportunities to communicate concerns in the moment, as well as offer colleagues praise and social reinforcement when you see the desired behavior. Clearing the air of any tensions or misunderstandings is best done in a neutral way and soon after any issue arises. Doing so will reinforce a more positive workplace, deepen value within your relationships, and allow you to feel happier in your job. Tensions may become smaller and fewer over time, because they are addressed regularly and with respect for others.
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