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June 26, 2016
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Customers love things done quickly, but must only just hope for speedy service. Fast in customer service without carelessness, makes a powerful and positive impression. Speediness often costs nothing to deliver, and it can give your team an edge that many competitors can't match. Rushing too quickly can produce negative results, of course, but a delighted customer will the deliver the word-of-mouth advertising that every business covets. Consider how you can anticipate and eliminate the natural delay in fulfilling customers' needs in your position. Witnessing your customer's delighted response may be all the enthusiasm you need to brighten your day and even find renewed meaning in your job.
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