You'd expect a retail store to have excellent customer service, but this week Motiff Shop Story goes well above the expected. 

Lillie Smith, a Motiff Shop customer since March gave Motiff Shop Loyalty App a 5 stars. Like other customers, Lillie get to enjoy the many discounts, offers, and club cards by participating in the rewards program. When Lillie has questions such as store hours and discounts, she's able to use the chat feature on the app and get the answers to her questions. Lillie has…